Phone Interpretation
For companies that deliver services over the phone, or regularly communicate with foreign customers and suppliers over the phone, the language barrier may prove to be a significant challenge. We now offer phone interpretation services to help you immediately get your message across to your clients and suppliers using a three-way transparent conversation with the help of highly professional interpreters. If you need to:
- increase customer retention and trust by speaking their own language,
- acquire new customers in ethnic markets,
- reduce the time of customer service communications with non-English speakers,
- lower your overhead associated with hiring bilingual staff, or
- comply with new regulations regarding LEP (Limited English Proficiency) populations,
then phone interpretation is for you. We have implemented a comprehensive program, which is available 24 x 7, in any language, so that you can quickly eliminate the challenges of communicating over the phone with non-English speakers.
- Personal Service – when you call our 800-number reserved for telephone interpretation, a live, friendly operator, not an automated system, will always greet you.
- Actual usage – we charge one flat rate per minute for phone interpretation, regardless of the language, or the time of day, and there are no access code fees. You pay only for the minutes you use.
- Focus – We only contract with interpreters who are highly skilled in the terminology and procedures of your industry to ensure that you will be connected with a language professional able to interpret your specific language needs with the greatest level of cultural sensitivity and accuracy.
- Customized processes – other advantages include tailored billing for your company (e.g. bill by claim number, office location, or cost center) and consistent service 24 hours a day, 7 days a week.
- Client Testimonial
- "For over four years we have been working with Translation Plus to have our Orthodontic materials translated for different markets. Translation Plus manages our content in several languages, making sure our very specific terminology is accurate and meaningful to our audience. They are very flexible and responsive to all our needs, including deadline and budgets. We highly recommend Translation Plus to global organizations that need to reach foreign markets in their own languages that require a high degree of cultural and linguistic accuracy."
V. M.,
Masel
