Health insurance providers can access a broader market by reaching members in their own language. In addition, translation and interpretation services are a requirement for programs like Medicare and Medicaid that involve government funding. We have extensive experience working with both small and large health insurance plan sponsors providing translation services for brochures, evidence of coverage, summary of benefits, forms, provider and pharmacy directories, and phone interpretation in over 150 languages. Our capabilities include:
- Translation performed by linguists with extensive health insurance industry knowledge
- Proprietary technology that supports high quality, rapid, and cost effective translation of EOCs and Directories
- Full compliance with all applicable Department of Health & Human Services standards for the delivery of translation and interpretation services
- An Intercultural Advantage process that insures information is communicated in a manner that the target audience truly understands
- Ability to meet deadlines by processing many large documents simultaneously
- Phone interpretation performed by interpreters with a broad understanding of health care industry terminology
